Rent a Bus USA Privacy Policy
Rent a Bus USA provides ground transportation services to people in the US. At Rent a Bus USA the privacy and security of our customers and visitors are of paramount importance. Rent a Bus USA is committed to protecting the data you share with us. This privacy policy explains how Rent a Bus USA processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of its website and system.
For the purposes of this policy, Rent a Bus USA defines the term “Customer” as an entity with which Rent a Bus USA has an established relationship and the term “Visitor” as an individual that visits our front-end website (for example rentabususa.com).
Any information stored within Rent a Bus USA’s system is treated as confidential. All information is stored securely and is accessed by authorized personnel only. Rent a Bus USA implements and maintains appropriate technical, security and organizational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.
The following sections cover the specifics of each of the two groups from which data is collected: website Visitors and Customers.
If you are a Visitor to our website only, and not a customer, then this section is relevant for you.
By visiting this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website may not be possible.
Rent a Bus USA may collect, record and analyze information of Visitors to its website. We may record your IP address and use cookies. Rent a Bus USA may add information collected by way of pageview activity. Furthermore, Rent a Bus USA may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you sign up for information and newsletters. If you provide Rent a Bus USA with your social media details, Rent a Bus USA may retrieve publicly available information about you from social media.
Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, interest in Rent a Bus USA services, and certain information about the company or group you are working for or representing if applicable (company or group name and address, size) as well as information.
Rent a Bus USA gathers data about visits to the website, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come.
Rent a Bus USA uses the collected data to communicate with Visitors, to customize content for Visitors, to show ads on other websites to Visitors, and to improve its website by analyzing how Visitors navigate its website.
Rent a Bus USA may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyze the Visitor behavior on its website.
Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer.
Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. Rent a Bus USA is not responsible for the content or privacy policy of these other sites.
Rent a Bus USA will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. Rent a Bus USA’s Customers have control of the purpose for collecting data, and the duration for which the Personal Data may be kept. Customers with an active account will therefore have the responsibility to delete data when required. When a Customer’s account is terminated or expired, all Personal Data collected through our system will be deleted, as required by applicable law.
We assume that all Visitors of our website and Customers of Rent a Bus USA have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and services. We reserve the right to change our privacy policy as necessity dictates. Continued use of the Rent a Bus USA website after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy.
We will reveal a Customer’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to Rent a Bus USA or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.
If you have any further questions regarding the data Rent a Bus USA collects, or how we use it, then please feel free to contact by email info@rentabususa.com or call us at (888) 688-6543
Yes, typically it is the responsibility of the client to book a room for the driver(s). Often times a hotel will include a complimentary or discounted room for the driver(s) if you have a large group already booked at the hotel.
Smoking is not allowed under any circumstances on any Rent-A-Bus USA vehicle. If you want to bring alcohol onboard, please let us know ahead of time so that we can make the necessary arrangements. Kegs and glass bottles are prohibited. We may require refundable and/or non-refundable deposits/cleaning fees and we will clearly advise you of this at the time of booking. Any cooler(s) brought onboard will need to stay clear of the aisle.
Deposit amounts vary according to the length of time in advance that the trip is booked. Most frequently a 30% deposit is required at the time of reservation with full payment due 1 month prior to charter. If you have specific questions, please just let us know and we would be happy to answer them for you.
The cost of your trip is based on the itinerary that was provided to Rent-A-Bus USA at the time of booking. If there is additional time added to the trip, you will be responsible for covering the cost. If the trip winds up ending earlier than expected, there is no refund provided for the time that was not used.
The buses shown on our website are examples of the buses we charter. We are very highly selective of who we partner with, in the markets that we operate in, and all of our operator partners have high-end, late model buses in their fleets. No exceptions. If you have a specific question about a certain bus and its look or layout, just let us know and we will be happy to provide more specific details for you.
Typically, most bus operators will have a 4 or 5 hour minimum on bus rentals. However, there are some instances where we can offer a ‘transfer rate’ that is less than the typical minimum if you have a one-way short trip (i.e. Airport Transfer). Our team at Rent-A-Bus USA will be happy to quote your request and answer any questions you may have.
Final payment is due 30 days before the service date. Trips booked within 30 days of departure require full payment at time of booking.
