We actively encourage you to look beyond the price and understand the charter bus company you are looking for.
True value isn’t just about the price—it’s about peace of mind. It means knowing you’ll be cared for from the moment you step on board.
At Rent-a-Bus USA, we put your safety, comfort, and satisfaction first. With meticulously maintained, road-ready vehicles, trained and licensed drivers, and reliable support whenever you need it, these behind-the-scenes investments make every trip smooth and worry-free.
That’s what dependable charter service is all about: clean, safe buses and drivers who put your experience first.
Proper Licensing: USDOT number and state operating authority.
Insurance Coverage: Meets or exceeds federal and state minimums.
Driver Qualifications: Valid CDL with passenger endorsement, background checks, and medical certifications.
Safety Record: Check FMCSA’s SAFER system for accident history and safety ratings.
Regular Vehicle Inspections: Documented maintenance logs and pre/post-trip inspections.
Compliance with Hours-of-Service Regulations: Ensures drivers don’t exceed legal drive times.
Vehicle Age & Condition: Newer models or well-maintained older ones.
Cleanliness: Interior and exterior cleanliness before every trip.
Comfort Features: Reclining seats, climate control, footrests, spacious legroom.
Amenities: Wi-Fi, power outlets, onboard restrooms, PA system, luggage storage.
Accessibility: ADA-compliant vehicles with wheelchair lifts when needed.
Capacity Options: Availability of various bus sizes for your group needs.
Customer Service Responsiveness: Clear communication before, during, and after booking.
Driver Professionalism: Courteous, punctual, and experienced in group travel.
Itinerary Flexibility: Willingness to accommodate route adjustments or special stops.
Trip Planning Support: Assistance with logistics, timing, and parking requirements.
Written Quotes: Detailed pricing breakdown (driver hours, mileage, fuel, tolls, parking, gratuities).
No Hidden Fees: All costs disclosed upfront.
Clear Payment Terms: Deposits, final payments, and cancellation policies explained in writing.
Online Reviews & Testimonials: Check Google, Yelp, TripAdvisor, and BBB.
References: Ask for past clients, especially for similar trips or group sizes.
Industry Affiliations: Membership in organizations like the United Motorcoach Association (UMA) or American Bus Association (ABA).
Backup Vehicle Availability: Plan in case of breakdowns.
24/7 Dispatch: Around-the-clock support during your trip.
First Aid & Safety Equipment: Fire extinguishers, first-aid kits, emergency exits clearly marked.
Fuel Efficiency Initiatives: Low-emission vehicles, eco-driving practices.
Idle Reduction Policies: Minimizing unnecessary fuel use.
Pro Tip: Always schedule an in-person fleet inspection before booking for large or high-profile events. A clean, well-maintained bus in person says more than any brochure.You do not need to provide meals for the driver(s). We include a daily “per diem” charge of $75 (per driver) in your quote to cover meals for the driver(s) while on the road.
Typically, most operators will not allow a minibus to travel over 100-150 miles outside of the city they operate in. Mini-buses are not built for long-distance travel which makes the ride less comfortable for passengers. We recommend going with a motorcoach for any trips that are longer in duration…oftentimes the price difference between a minibus and a motor coach isn’t that substantial, but the comfort difference is considerable.
Rent-A-Bus USA does not include parking fees, bridge tolls nor road tolls in your quote. All of these fees/costs are the responsibility of the customer.
Smoking is not allowed under any circumstances on any Rent-A-Bus USA vehicle. If you want to bring alcohol onboard, please let us know ahead of time so that we can make the necessary arrangements. Kegs and glass bottles are prohibited. We may require refundable and/or non-refundable deposits/cleaning fees and we will clearly advise you of this at the time of booking. Any cooler(s) brought onboard will need to stay clear of the aisle.
Once you have submitted a request for a quote, the Rent-A-Bus USA team will get to work for you. Once we have successfully met all of your criteria and you decide to move forward with us, you will be required to sign a reservation confirmation as well as make a deposit when booking your order.
Charter Bus pricing varies based upon the size of the bus, the specific trip that you are looking to do as well as the duration of time that you will require the bus. The Rent-A-Bus USA team will be happy to quote your request and answer any questions you may have.
Yes. We absolutely have buses across the nation with ADA accessibility options. Please request that at the time that you are looking to book with Rent-A-Bus USA.
